Create & Learn Help Center

Update your account details like name, email address, phone number, or address anytime by following these steps:

1. Login to your Create & Learn account: https://www.create-learn.us/account
2. Select Settings from the menu bar.
3. Update the field you'd like to change.
4. After you've added the updated details, click Save.
5. You will receive an email from us to verify the changes.

1. Login to your Create & Learn account: https://www.create-learn.us/account
2. Select Settings from the menu bar.
3. Enter a new email address.

If you’ve forgotten your password, click on the forgot password link and follow the instructions.

Note: Once you verify the updated email details, you can resume your activities on your account.

1. Log into your account at https://www.create-learn.us/account
2. In the upper left-hand sidebar, click the "Add a Student" button.
3. Follow the instructions and enter all required information (name, birth year, and gender).
4. Click "Submit" and you are all set to sign them up for classes!

All of our classes are held over Zoom, so we always recommend downloading Zoom and getting familiar with the app prior to class.
You can download Zoom here: https://zoom.us/

Check your class confirmation email to find out any other software you need to set up ahead of time.
Our teachers will guide the students through everything else!

(Tip: Move the email into your “Primary” inbox folder to ensure you see all your future class emails.)

You can find class schedules and Zoom links on your account page anytime.

Just select the class, and you will see the information.

Even though we send reminder emails, please always try to use the Zoom link found in your account just to be safe — this minimizes the risk of Zoom issues.

Sometimes our emails end up in the spam/junk folder.

If you haven't received a confirmation email, search for messages from createandlearn.us.

If you still can't find it, visit your account page to find class information like the schedule, Zoom link, and classroom.

There are many reasons Zoom might not work properly. Here are some troubleshooting tips:

1. Make sure your Zoom app is downloaded and that pop-ups are enabled.
   If using a browser, also ensure pop-ups are allowed.
2. Double-check that you have the correct Zoom ID and password.
   You can find this on your account: https://www.create-learn.us/account
3. If you're getting a “Waiting for Meeting to Start” or “Meeting in Progress” message even after class has started, restart the Zoom app.

If you're able to join but audio or video doesn't work, join from your phone as well so your child can participate.

Yes! If you anticipate missing a class, visit your account page and try to reschedule to another session as soon as possible.

We often have multiple sessions of the same course running at the same time, so you're likely to find an alternative.

If no times work or you need additional help, email support@createandlearn.us.

Note: If you're in a private class, contact our support team at least 48 hours in advance to move your session and avoid a teacher reservation charge.

On our website, class times are displayed based on your browser time zone setting. In emails, class times are formatted using the time zone saved in your Create and Learn account. You can confirm or update your preferred time zone anytime at https://www.create-learn.us/account/settings. If you are unsure about a specific class time, please check your account page or contact support@createandlearn.us before class.

Availability depends on the course and class format. Teachers may share homework, project links, or class materials when they are part of the course. If you need materials from a missed class or did not receive a completion certificate, email support@createandlearn.us with the student name and class.

To contact your teacher, log in to www.create-learn.us/account.
You will see the teacher listed under each class. You can send them a message directly from there.

We offer live, online classes designed to make learning coding fun, engaging, and effective for students in grades K-12. Each class is conducted in a small group setting with at most 3–5 students, ensuring personalized attention.

Classes are led by experienced, US-based instructors who have undergone a rigorous selection process. We employ an inquiry-based and project-based teaching approach, encouraging students to actively participate, ask questions, and engage in discussions.

The curriculum covers a wide range of topics, including coding languages like Scratch, Python, and Java, as well as subjects such as artificial intelligence, robotics, and game development.

You can browse different subjects here: https://www.create-learn.us/
Or check out our overall curriculum by age groups: https://www.create-learn.us/computer-science-curriculum-for-kids

The duration of our courses varies depending on the subject and format. Regular classes typically meet once a week, with each session lasting between 60 to 75 minutes. Courses typically include multiple parts/levels that add up to about 8–16 sessions total, so it takes about 1–4 months to finish a course. Specific details about the duration and structure of each course can be found in the individual course descriptions.

During summer, we offer more immersive camps that meet daily for 60 to 75 minutes over 4 to 5 days per week. Each camp covers one part or level per week, allowing students to progress through multiple levels in a shorter time frame.

We offer a wide range of live, online coding and STEM classes tailored for students from kindergarten through 12th grade. The curriculum is designed to engage various age groups with age-appropriate content and teaching methods.

Grade-Level Groupings:

• Grades K–2: Young learners are introduced to foundational concepts through interactive and engaging activities.
• Grades 2–4: Students begin exploring basic coding and STEM topics, fostering curiosity and problem-solving skills.
• Grades 4–6: Learners delve deeper into coding languages and STEM subjects, working on more complex projects.
• Grades 6–9: Middle school students tackle advanced topics, preparing them for high school-level courses.
• Grades 9–12: High school students engage in specialized courses that can support college preparation and career exploration.

For more detailed information on specific classes and their corresponding age groups, visit the age group pages linked above.

Our classes are led by experienced, US-based instructors who have undergone a rigorous selection process. Our teachers receive specialized training in both classroom management and technical expertise. Many instructors for younger students are current or retired certified teachers from schools, ensuring a strong educational foundation. For more advanced classes, we feature instructors who are college graduates with degrees in relevant fields.

Our curriculum is thoughtfully designed by tech experts and seasoned educators from prestigious institutions such as Apple, Intel, Google, Harvard, MIT, and Code.org.

Most classes are small group classes of 3–5 students, and pricing varies by number of sessions and class size. We strive to have as many students learn computer science as possible and offer very competitive pricing, especially considering the small class size. For detailed pricing, visit the specific course page on the Create & Learn website.

Our free introductory classes have no cost and are designed to introduce students to a subject. We also run larger free events with special speakers or themed topics: https://www.create-learn.us/kidsevents

Yes, we offer private 1:1 and private group classes. Private 1:1 can be booked on the course page directly. For private group classes, email us at support@createandlearn.us. We will set it up for you.

Absolutely. We work with schools and charter schools in a variety of formats to support computer science classes for students in grades k-12.

If your child attend Charter School, we can partner with your school to apply your school funding to your classes.

We also work with schools directly to offer classes as afterschool programs or during regular school hours.

Learn more on our School page and contact us at partner@createandlearn.us for additional information.

Start with your child’s grade, prior coding experience, and interests. Course pages list recommended grades and prerequisites. If your child has taken coding before or is choosing between levels, email support@createandlearn.us with their age, prior classes, and goals. We can recommend a starting point or next course.

Requirements vary by course. Please check the course page and your class confirmation email before the first session. Many beginner classes use free browser-based tools, but some courses require installed software or a specific device. For example, Roblox Studio requires a computer and does not work on Chromebook or mobile devices. If you are unsure, contact support before class.

We offer flexible scheduling options to accommodate various time zones and availability. To find the most suitable class times for your child, visit the specific course page on the Create & Learn website. Each course page features a schedule section displaying available class times.

If you don't see a time that fits your needs, you can request an alternative schedule directly through the website. Simply scroll down to the schedule section of the desired course, click on "Request another time" at the bottom of the listing, and fill out the form to see if a new schedule can be arranged.

Private classes can also be arranged at times convenient for you.

If you need a schedule that is not already listed, you can request it from our website:

1. Go to the page for the class you are interested in.
2. Scroll down to the schedule.
3. Click on "Request another time" at the bottom of the schedule listing. You might need to click on the "Click to show more schedules" orange button to see it.
4. Fill out the information to see if we can create a schedule for you.

Registering for a class with Create & Learn is a straightforward process. Here's how you can enroll your child in a course:

• Browse Available Classes and select a course.
• Navigate to the schedule section to see upcoming class times. If the listed times don't suit your schedule, you can request an alternative time by clicking "Request another time" and submitting your preferred schedule.
• Enroll in the class. If you're a new user, you'll need to create a free account by providing your email address and setting a password. Returning users can log in with their existing credentials.
• Complete the registration.

After registration, you'll receive a confirmation email with details about the class. You can also log into your account at www.create-learn.us/account to find Zoom links and other class information.

If you're new to Create & Learn, try a free introductory class to experience the magic!

Yes! For every new referral, both you and your friend will receive up to $20 that can be used for any classes!

Here's how it works:

1. $5 in credit after a friend completes an introductory class.
2. $15 in credit when a friend enrolls in a paid class.
3. And your friends get $20 toward their first paid class.
4. Go to https://www.create-learn.us/refer-a-friend to learn more! There will be a referral link that you can forward to your friend.

Note: Restrictions apply. Referring yourself or same-household family members is not allowed.

Yes! We are excited to introduce a new discount for learning together with friends or siblings!

When you register a student for a class, you can now add a second student to the same class schedule and receive an additional 15%–20% off for the second student. Combined with existing discounts, this brings total savings to 25%–37% for the second student, depending on whether you sign up for one unit or multiple units.

This article on Kids Coding Class Discount has more details on how to receive the discount.

We also have a referral program where you and a friend can receive up to $20 in credits toward future classes!
Learn more: https://www.create-learn.us/refer-a-friend

You can also create your own group class and save money for each student that signs up.

Sometimes. If you need to move an entire class schedule, please contact us as early as possible at support@createandlearn.us. We will check available class options and teacher availability. Group class schedule changes depend on other students and teacher availability, so we may offer a different published schedule instead. Private classes usually have more flexibility.

Yes, we offer many online class times, and private classes can often be arranged for more specific schedules. If you do not see a suitable time on the course page, use “Request another time” or email support@createandlearn.us with your preferred days, times, and time zone.

We are happy to try. Teacher continuity depends on the teacher’s availability, the next course schedule, and enrollment timing. If your child enjoys a particular teacher, email support@createandlearn.us before registering for the next level so we can check options.

Often, yes. Private classes offer more scheduling flexibility and individual pacing. If you are already enrolled in a group class and want to switch to private, email support@createandlearn.us. We will confirm availability, price difference, and schedule options before making the change.

email support@createandlearn.us with the student name, class, and the discount or credit you expected to use. we will review the account and registration. credits and promotions may have eligibility rules, so please contact us before registering when possible.